Bank Of
America And Six
Sigma
Bank of America
is one of the world's largest financial institutions, serving
individual consumers, small businesses and large corporations and
institutions with a full range of banking, investing, asset
management and other financial and risk management products and
services. The company provides unmatched convenience for consumers
in the United
States, serving 1 in 3 American
households with 4,200 banking centers, more than 13,100 ATMs and
award-winning internet site with more than seven million active
online users.
Moreover, Bank
of America is rated the number one Small Business Administration
Lender in the United States by the SBA.
The company serves clients in 150 countries and has relationships
with 94 percent of the U.S. Fortune 500 companies and 76 percent of
the Global Fortune 500. The seventh most profitable company in the
United
States, Bank of America had $737
billion in assets, $411 billion in deposits and a market
capitalization of $116.2 billion at September 30, 2003. Bank of America
and Six Sigma is its initiatives to ensure quality in whatever it
does and provide quality services to almost every of its
customer.
We would like
to quote one beautiful quote from John H, "Either lead, follow or
get out of the way" is a preventative self analysis vaccine for the
"whining disease". This philosophy applies to almost every business
scenario in the today’s highly competitive world around. Bank of America and Six
Sigma initiative is no exception here.
Pearson
Performance Solutions, a leading provider of performance-based
learning solutions, recently announced on Feb 3, 2004 that Bank of
America (BOA) has selected the company to design and develop a
learning program to support the rollout of the Six Sigma Change
Process in the United
States, United
Kingdom, Europe and Asia. This global, enterprise-wide initiative
will target as many as 20,000 managers across BOA.
This highly
interactive learning solution Bank of America and Six Sigma will
provide an overview of the Change Process and Pearson will employ
context-sensitive case studies and practical exercises to facilitate
knowledge transfer and skill mastery across the domain of content.
Since the overarching goal of the initiative is for project team
members to meet “all” Bank of America and Six Sigma performance
standards, the solution will also include a measurement component to
evaluate the program’s effectiveness, identify gaps requiring
remedial support and assess overall Return on Investment (ROI).
Additionally,
Pearson Performance Solutions has earned Preferred Partner status
with Bank of America and Six Sigma through its performance on
several recent critical initiatives. "We’re pleased to continue our
relationship with Pearson Performance Solutions," said Greg
Richardson, Vice President, Sourcing Manager for Learning at BOA.
"Their proven track record at Bank of America for instructional
quality, efficient processes, and ability to handle diverse and
large-scale projects were key discriminators for this project as
well as achieving Preferred Partner status."
"Bank of
America continues to demonstrate a strong commitment to the growth
and development of their employees," stated David Fabianski,
President of Pearson Performance Solutions. “Six Sigma is a global
initiative and we’re especially proud to have been selected to
support Bank of America and Six Sigma on this mission-critical
learning program."