Bank Of America Six Sigma
 
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Bank Of America Six Sigma

 

Bank of America is one of the world's largest financial institutions, serving individual consumers, small businesses and large corporations and institutions with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience for consumers in the United States, serving 1 in 3 American households with 4,200 banking centers, more than 13,100 ATMs and award-winning internet site with more than seven million active online users.

 

Moreover, Bank of America is rated the number one Small Business Administration Lender in the United States by the SBA. The company serves clients in 150 countries and has relationships with 94 percent of the U.S. Fortune 500 companies and 76 percent of the Global Fortune 500. The seventh most profitable company in the United States, Bank of America had $737 billion in assets, $411 billion in deposits and a market capitalization of $116.2 billion at September 30, 2003. Bank of America Six Sigma is its initiatives to ensure quality in whatever it does and provide quality services to almost every of its customer.

 

We would like to quote one beautiful quote from John H, "Either lead, follow or get out of the way" is a preventative self analysis vaccine for the "whining disease". This philosophy applies to almost every business scenario in the today’s highly competitive world around.  Bank of America Six Sigma initiative is no exception here.

 

Pearson Performance Solutions, a leading provider of performance-based learning solutions, recently announced on Feb 3, 2004 that Bank of America (BOA) has selected the company to design and develop a learning program to support the rollout of the Six Sigma Change Process in the United States, United Kingdom, Europe and Asia. This global, enterprise-wide initiative will target as many as 20,000 managers across BOA.

 

This highly interactive learning solution Bank of America Six Sigma will provide an overview of the Change Process and Pearson will employ context-sensitive case studies and practical exercises to facilitate knowledge transfer and skill mastery across the domain of content. Since the overarching goal of the initiative is for project team members to meet “all” BOA Six Sigma performance standards, the solution will also include a measurement component to evaluate the program’s effectiveness, identify gaps requiring remedial support and assess overall Return on Investment (ROI).

 

Additionally, Pearson Performance Solutions has earned Preferred Partner status with BOA through its performance on several recent critical initiatives. "We’re pleased to continue our relationship with Pearson Performance Solutions," said Greg Richardson, Vice President, Sourcing Manager for Learning at BOA. "Their proven track record at Bank of America for instructional quality, efficient processes, and ability to handle diverse and large-scale projects were key discriminators for this project as well as achieving Preferred Partner status."

 

"Bank of America continues to demonstrate a strong commitment to the growth and development of their employees," stated David Fabianski, President of Pearson Performance Solutions. “Six Sigma is a global initiative and we’re especially proud to have been selected to support BOA on this mission-critical learning program."

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