Free Six Sigma
Tools
Free Six Sigma
Tools are used to improve the processes and products of a company.
Free Six Sigma Tools are applicable across every discipline
including: Production, Sales, Marketing, Design, Administration and
Service. Six Sigma tools and techniques all are found in total
quality management.
Most Free Six
Sigma Tools are suited for discovering data relationships by
quantitative or physical methods. Such relationships are typically
represented as algebraic or other forms of equations. These
equations define the relationships between the goal (Y) and the
variables affecting it (Xs). In software development, data
relationships are generally easily discovered via interviewing and
process mapping. Data flow diagrams, entity relationship diagrams,
and object models are commonly used tools to represent data in
software projects. These diagrams represent the data that the
software will manage, whereas the Six Sigma approach tries to find
the data that defines the problem.
The one
software development area where Six Sigma methodology falls short is
in measuring system architecture for quality. Peer reviews and
simulations provide a way to review the quality of an architecture
design with respect to the CTQs. However, these tend to be
subjective in their approach and are not easily transferable from
one project to the next. These approaches also do not ensure
optimization.
Free Six Sigma
Tools and techniques can be used to drive down disruptive variation
in non-constraint system processes that either interfere with or
waste the output of the constraint. Using the Free Six Sigma Tools
and methodologies, company’s works with customers to define,
measure, analyze, improve, and control day-to-day business
processes. Rigorous Six Sigma tools and methodologies help reduce
variation in all processes by focusing on the customer.
Free Six Sigma
Tools include:
- Brainstorming, this encourages open
thinking and allows team members to build on each other’s
ideas.
- Flow charts
and process maps, which allow a team to identify the order of
events in providing a product or service, uncover problems and
compare the “ideal” work flow to what actually happens in the
workplace.
- Pareto
charts, which identify the critical few issues that impact cost
and/or customer satisfaction.
- Root cause
analysis, a method to help determine the true cause of
problems.
- Control
charts, a method to observe and improve process
performance.
Traditionally,
Six Sigma practitioners have used only discrete productivity Free
Six Sigma Tools, such as drawing packages, spreadsheets, statistics
packages and personal or workgroup databases—they have built their
own Six Sigma processes around these tools. They use techniques such
as FMEA, C&E Matrix, SIPOC and associated diagrams, including
CT-Trees, Fishbone diagrams and Process maps. Six Sigma
practitioners also rely upon templates for project selection,
prioritization and charter definition as well as the application of
project planning tools to create plans for process control, audit
and data collection. Bringing all of these methods together, and
integrating the Six Sigma information across them, can be daunting.
For this reason, new paid and Free Six Sigma Tools are emerging in
the marketplace.
Microsoft
supplies a Six Sigma solution, but it hardly represents a major
innovation. Microsoft has integrated existing tools such as Project,
Excel and Access using Visual Basic scripts to provide a basic Six
Sigma working toolset. The perceived weakness in such an approach
has led others to go further. For example, SigmaFlow provides a
dedicated, integrated, purpose-built environment in which to conduct
Six Sigma projects. But such productivity tools, even though they
are a major advance, do not close the loop to process execution.
What Six Sigma practitioners want to do is insert new quality
processes directly into live operations and use them to control the
lifecycle of process improvement. For this reason some companies are
experimenting with the integration of Six Sigma tools with various
kinds of business process management (BPM)
solutions.
Many Free Six
Sigma Tools require employees to map existing work processes, create
new process-based designs, and apply various statistical and
quantitative tools.